Effective Date: 13 May 2024

Privacy Policy

SecureAspot privacy policy and POPIA compliance

secureaspot.co.za appreciates your interest in our services and your visit to our website. This SecureAspot privacy policy explains what personal information we collect through this website, why we collect it, how long we keep it and what you can ask us to do with it. It outlines our commitment to protecting the privacy and personal information of our users, in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Personal Information Collected

a. Contact Form

  • First Name
  • Surname
  • Phone Number
  • Email Address
  • Enquiry Message

b. Cookies and Analytics

We collect data through cookies to enhance your experience on our website. This data helps us understand how you interact with our site, which enables us to improve our services and provide you with tailored content.

2. Purpose of Collection

Your personal information is collected for the following purposes:

  • To respond to your inquiries and provide you with the services you request.
  • To communicate with you about updates, services, and offerings that may be of interest to you.
  • For internal record keeping and administrative purposes.
  • To improve our website and customize it based on your preferences.
  • To comply with legal and regulatory obligations.

3. Consent

By providing us with your personal information, you explicitly consent to our collection, processing, and storage of your information for the purposes outlined above. You may withdraw your consent at any time by contacting us using the details provided below.

4. Disclosure of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Security Measures

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

6. Access to Your Personal Information

You have the right to request access to the personal information we hold about you. You can also request corrections, updates, or deletions of your personal information.

7. Changes to Our Privacy Policy

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are familiar with any changes.

8. Contact Us

If you have any questions about the SecureAspot privacy policy or our treatment of your personal information, please write to us by email at secure@secureaspot.co.za.

9. Scope of this policy

The SecureAspot privacy policy applies to secureaspot.co.za and to the quote and contact forms on it. It does not cover websites we link to. If you follow a link to another site, that site’s own policy governs what it does with your information.

10. Third-party services we use

Our forms are protected by reCAPTCHA, and our review badge links to Google. Where those services collect information, they do so under their own terms, which you can read in the Google Privacy Policy. This SecureAspot privacy policy covers only the information we hold ourselves.

11. How long we keep your information

Quote requests are kept for as long as we may reasonably need them to service the enquiry, honour a guarantee or meet a legal or tax obligation, and no longer. If you ask us to delete your details and we are not required to keep them, we will.

12. Your rights under POPIA

Under the Protection of Personal Information Act you may ask what we hold about you, ask us to correct it, ask us to delete it, object to how we use it, or complain to the Information Regulator of South Africa. The SecureAspot privacy policy does not limit any of those rights, and exercising them costs you nothing.

13. Questions about a quote rather than the policy

If your question is about a quote, an installation or a guarantee rather than about the SecureAspot privacy policy, the FAQs answer most of it and the contact page reaches Priscilla and Chantel directly. You can also browse what we make on the burglar proofing, shutters and blinds pages without giving us any details at all.

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